lunes, 6 de julio de 2009
Cómo reportar un problema en imvu... CORRECTAMENTE
INDEX:
A. HOW TO PROVIDE A DETAILED DESCRIPTION OF YOUR PROBLEM:
1) Information about the problem
2) Information about you and your computer
B. SPECIFIC PROBLEMS YOU MIGHT HAVE:
1) Problems with a catalog item
2) Getting double billed for a catalog item
3) If the item you bought was never delivered to your inventory
4) If you never received an item that was gifted to you
5) Problems with your credit card or paypal billing
6) Problems with your SMS purchase
C. THINGS YOU CAN TRY ON YOUR OWN FIRST
1) How to change your firewall setting
2) How to change your Norton / McAfee security settings
3) How to check your default internet connection setting
4) How to erase your cookies
D. SENDING ERROR REPORTS THAT CONTAIN IMVU PROGRAMMING
1) Send a run.log file
2) Send an error report while using the client
3) Send a screenshot
E. WHO TO CONTACT
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